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The Bowery Mission Privacy Policy


Effective Date: January 14, 2026

 


1. Introduction

Welcome. You have arrived at a website provided by The Bowery Mission and our affiliated entities (“TBM,” “we,” “our” or “us”). We are a 501(c)(3) tax-exempt, nonprofit organization. As such, not all privacy laws apply to us. However, we take your privacy seriously. We provide this Privacy Policy (“Policy”) to tell you what information we collect about you, how we obtain it, how we share it, and how you may limit the ways in which we use your Personal Information. If you have questions about this Policy after you review it, feel free to contact us at [email protected].

 

2. Scope

This Policy governs www.bowery.org, its subdomains, and all subdomains or portals that link to this Policy (“Site”) or otherwise when you provide Personal Information or interact with us online or in-person. This Policy also applies to Personal Information that we may collect from you in person at our physical locations (“Locations”), via phone calls or other communications with our representatives or in any other instance when you contact us. For the purpose of this Policy, "Personal Information" (sometimes referred to as “Personal Data”) means any Personal Information relating to an identified or identifiable individual that is protected by applicable privacy laws. The definition of Personal Information does not include publicly available information from federal, state, or local government records, such as professional licenses and real estate or property records.

We refer to all the above as our “Services.” Our Services are used by individuals who use or receive our Services (“Services Recipients”), our partners, including our community, church and corporate partners (“Partners”), individuals who visit the Site (“Site Visitors”), individuals who plan events for, fundraise for or make donations to TBM (“Fundraisers and Donors”) and individuals who volunteer for TBM (“Volunteers”).

By using our Sites or otherwise using our Services, you acknowledge this Policy and agree to our Terms of Use (“Terms”).

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3. What Information We Collect

As a rule, we limit the Personal Information we collect to that which is adequate, relevant and reasonably necessary for us to provide our Services to you.

Information That You Provide to Us

As you interact with our Site or Services, we collect the following Personal Information via webforms or inputs/uploads on our Site, and through telephone calls, text messages, letters, emails and other communications with you.

Services Recipients

  • Contact information such as your first and last name, job title, email address, business address, telephone numbers, mobile numbers;
  • Health information; disability or veteran status; and
  • Financial information including, but not limited to, eligibility for government benefits.

Partners

  • Contact information such as your first and last name, job title, email address, business address, telephone numbers, mobile numbers; and
  • Financial information such as your business credit card or debit card number, stock information, cryptocurrency account information, bank account information and your donation history;

Site Visitors

  • Contact information such as your first and last name, email address, job title, home or business address, telephone numbers, mobile numbers.

Fundraisers and Donors

  • Contact information such as your first and last name, username, email address, home or business address, telephone numbers, mobile numbers;
  • Social media account information;
  • Financial information, including:
    • business credit card or debit card number;
    • stock/stock options information;
    • cryptocurrency account information;
    • bank account information;
    • trust and will information;
    • goods donated and value of such goods;
    • donor advised fund account information; and
    • your donation history.
  • Other information that could reasonably be used to identify you personally.

Volunteers

  • Contact information such as your first and last name, email address, job title, home or business address, telephone numbers, mobile numbers;
  • Background checks;
  • Employment history; and
  • Certifications and licensing checks, as appropriate.

Information That Is Automatically Collected

Like many organizations, we and our service providers automatically collect and/or store certain information when you visit or interact with the Site or Services (“Usage Information”), including via cookies and other tracking technologies (see Use of Cookies and Other Tracking Technologies section below). This Usage Information may be stored and/or accessed from your personal computer, laptop, tablet, mobile phone or other device (a “Device”) whenever you visit or interact with our Site. Usage Information includes:

  • Your IP address, IDFA, Android/Google Advertising ID, IMEI, or another unique identifier;
  • Your Device functionality (including browser, browser language, settings and behavior, operating system, hardware, mobile network information);
  • Referring and exit web pages and URLs;
  • The areas within the Site that you visit and your activities there, including remembering you and your preferences;
  • Your Device location or other location information, including the zip code, state or country from which you accessed the Services;
  • Your Device characteristics (such as device type (computer vs. mobile) and ID, operating system, hardware);
  • Certain other Device data, including the time of day you visit our Site or other information used to provide analytics or other usage information;
  • Information about your engagement with our emails; and
  • Statistical information about how both unregistered and registered users, collectively, use the Site and Services.

If your Device uses location-based services, we may collect and store information about your location at the time you use those location-based services (in addition to some automatically collected geolocation data). This information comes from a variety of sources depending on the device you use to access the Services; for example, a mobile phone may report its GPS location at the time location-based services are used. We do not require any Site Visitor to enable location-based services to use our Site.

If you do not wish for us or our service providers to collect and use location information, you may disable the location features on your Device. Consult your Device settings for instructions. Please note that if you disable such features, your ability to access certain features, Services, content, promotions, or products may be limited or disabled.

We may also automatically collect sensory data such as video surveillance and other recordings from our Locations or events to protect the health and safety of our employees and individuals who visit our Locations or attend our events; and to prevent, investigate, and prosecute fraud and other criminal activities.

Information Collected from Third Parties

The Site includes functionality that allows certain kinds of interactions between the Site and your account on a third-party website or application. The use of this functionality may involve the third-party site providing information to us. For example, we might obtain information about the traffic and usage of TBM from third parties. We might also provide links to make it easier to send a communication from the Site, or we may use third parties to make it easier to send emails or post to social media (like a “Share” or “Forward” button). These third parties also use cookies and other tracking technologies to capture information about your interactions with TBM.

We also collect the following Personal Information from third-party Partners: contact information such as your first and last name, job title, email address, home or business address, telephone numbers, mobile numbers; donation history; events you have attended.

TBM does not have control over the information that is collected, used, and shared by these third parties. We encourage you to review the privacy statements of these third parties to understand their privacy practices.

Information We Infer

We derive information or draw inferences about you based on information we collect about you. For example, based on your donation history, we may infer your gender, your interest in certain activities or events, or information about your donation activities over time.

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4. Use of Cookies and Other Tracking Technologies

We use various methods and technologies (“Tracking Technologies”) to store or collect Usage Information, to recognize your browser or device, learn more about your interests to personalize your experience, and deliver our Site and Services to you. These tracking technologies allow us and other third parties to collect information such as your device type, browser type, interactions with our Site, geographic location, your web request, the date and time of your web request, your Internet Protocol address, the domain name of your Internet service provider and other data. If you can be identified from this information, for example by combination with other pieces of information, then we will treat this information as Personal Information. Tracking Technologies may set, change, alter or modify settings or configurations on your Device. By using this Site, you consent to our use of Tracking Technologies.

Types of Tracking Technologies We Use

A few of the Tracking Technologies used on the Site, include, but are not limited to, the following (there may be future-developed tracking technology or methods that are not listed here):

  • Cookies. A cookie is a file placed on a Device to uniquely identify your browser or to store information on your Device. Cookies themselves don’t hold Personal Information. They only have a unique alphanumeric identifier that sits on your browser. And in many cases, we won’t be able to link the information we collect by using a cookie back to you. They can, however, enable us to link that information back to you and your Personal Information. Our Site may use HTTP cookies, HTML5 cookies and other types of cookie technology to store information on local storage.
  • Pixels. A pixel is a small graphic file that allows us and third parties to monitor the use of the Site and provide us with information based on your interaction with the Site. These tags may collect the IP address from the device which you loaded the page and the browser type. Pixel tags are also used by our third parties to collect information when you visit our site, the links and other actions you take on our Site, and we may use this information in combination with cookies to display targeted advertisements. We use the Meta Pixel on our website.
  • Web Beacons. A Web Beacon is a small tag (which may be invisible to you) that may be placed on our Site’s pages and messages.
  • Embedded Scripts. An embedded script is programming code that is designed to collect information about your interactions with the Site, such as the links you click on.
  • ETag, or entity tag. An Etag or entity tag is a feature of the cache in browsers. It is an opaque identifier assigned by a web server to a specific version of a resource found at a URL.
  • Browser Fingerprinting. Collection and analysis of information from your Device, such as, without limitation, your operating system, plug-ins, system fonts and other data, for purposes of identification.
  • Recognition Technologies. These technologies, including application of statistical probability to data sets, attempt to recognize or make assumptions about users and devices (e.g., that a user of multiple devices is the same user).
  • Other data technologies may be used that collect comparable information for security and fraud detection purposes.

We may also engage third parties to track and analyze non-personally and personally identifiable website data and to serve advertisements. To do so, we may permit third parties to place cookies on devices of users of our Sites, where permitted by law, and subject to your right to opt out through the Sites. We use the data collected to help us administer and improve the quality of the Sites and to analyze Sites usage. Such third parties may combine the information that we provide about you with other information that they have collected. These third parties are required to use your information in accordance with this Privacy Policy. We will record all such disclosures and will use reasonable efforts to ensure that such third parties do not use your PII for any purpose that is not expressly provided for herein.

We classify our cookies into the following categories:

  • Essential/Strictly necessary cookies. These cookies are essential for you to browse the Sites and use its features, such as accessing secure areas of the site. You cannot disable this type of cookie on our Site.
  • Functionality cookies. Also known as “preference cookies,” these cookies allow the Sites to remember choices you have made in the past, like what language you prefer, or what your user name and password are so you can automatically log in. Disabling these cookies can cause some parts of the Site to not work properly, so we discourage you from disabling these cookies.
  • Performance cookies. Also known as “analytics cookies,” these cookies collect information about how you use a website, like which pages you visited and which links you clicked on. Their purpose is to improve website functions. This includes cookies from third-party analytics services if the cookies are for the exclusive use of the owner of the website visited. In some jurisdictions, you may be able to turn these cookies off.
  • Targeting and Advertising cookies. These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad. These cookies can share that information with other organizations or advertisers. These are persistent cookies and almost always from third-parties. In some jurisdictions, you may be able to turn these cookies off.

There are many ways to control cookies. For example, you can alter the configuration of your browser to refuse to accept cookies, but it is possible that doing so may cause limited functionality of the Site. In so doing, we may not be able to recognize your computer or device, and you may need to log in every time you visit. You can also opt out of non-essential cookies by opting-out of cookies in our Site’s cookie preference center or enabling an opt-out preference signal on your browser (a Global Privacy Control (“GPC”) or an Opt-Out Preference Signal (“OOPS”).

First Party and Third Party Cookies

First-party cookies originate from the same domain as the website you’re currently visiting; third-party cookies originate from a domain that’s different from the website being visited, such as advertising or analytics partners. We don’t control how these third parties use their cookies, so we suggest you check their website to see how they’re using them and how you can manage them.

General Cookie Information

To generally find out more about cookies, visit https://allaboutcookies.org/ which also has instructions on how to opt out of targeted advertising cookies here. More opt-out resources are also available from the Digital Advertising Alliance or the Network Advertising Initiative. We do not control these opt-out links or whether any organization chooses to participate in these opt-out programs. Please note that even if you exercise the opt-out choices above, you may continue to receive advertisements, for example, ads based on the website you are viewing (e.g., contextually based ads), or ads that are not targeted at you and may be less relevant. Also, if your browser (like some Safari browsers) is configured to reject opt-out cookies when you opt out on the DAA or NAI websites, your opt-out may not be effective. We always do our best to honor your choices, but because some choices are set at the browser or device level, you may have to make these choices multiple times if you use different browsers or different Devices.

Use of Google Analytics Advertising

We use GA4 for the following Google Analytics Advertising Features:

  • Remarketing;
  • Display Network Impression Reporting;
  • Demographics and Interest Reporting; and/or
  • Certain integrated services that require Google Analytics to collect data for advertising purposes, including the collection of data via advertising cookies and identifiers.

We also use Google DoubleClick and AdSense. With respect to these advertising features, TBM is the sole controller under all applicable data protection legislation. We will not identify users or facilitate the merging of Personal Information with additional information collected through any Google advertising product or feature unless we have your affirmative opt-in consent to that identification or merger.

  • You can opt out of Google Adwords Remarketing here.
  • You can block Google Analytics from accessing your online activity with a browser add-on here.

Use of Meta (Facebook) Pixel

We use the Meta Pixel, a tracking technology provided by Meta Platforms on the Site. The Meta Pixel allows us to understand how users interact with the Site and enables us to measure the effectiveness of our advertising by tracking user actions on the Site after viewing or clicking on a Facebook or Instagram ad.

The Meta Pixel collects information about your activity on the Site, including:

  • Pages visited
  • Actions taken (such as purchases or form submissions)
  • IP address
  • Browser and device information
  • Referring URLs

This information may be used by Meta, in accordance with its Data Policy, to provide measurement services and targeted advertising (including cross-device tracking) on Meta-owned platforms such as Facebook and Instagram.

You can learn more about how the Meta Pixel works here.

Depending on your location, you may have certain rights to control or limit how your personal information is used, including for targeted advertising. You can:

  • Manage your Meta ad preferences here.
  • Clear your off-Facebook activity here.

If you are a resident of a US state with consumer privacy laws, you may also exercise your right to opt out of the sale or sharing of your personal information by following the instructions in the "Your Privacy Rights under Other US State Laws" section of this Policy.

Use of Other Advertising and Affiliate Programs

We also use third-party advertising and affiliate services to support our work, including Microsoft Bing Ads and the Amazon Associates Program. These services may use cookies, tracking pixels, and similar technologies to deliver ads that are more relevant to you or to track referrals for purchases made through affiliate links.

You can choose to opt out of these services as follows:

  • You can opt out of Microsoft Bing Ads here.
  • Amazon Associates Program — While Amazon’s affiliate tracking cannot be fully disabled on the Site, you can adjust your Amazon privacy and advertising preferences in your Amazon account settings and clear cookies in your browser to remove existing tracking identifiers.

Please note that opting out will not stop you from seeing ads; it will, however, limit the personalization and tracking associated with them.

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5. Why We Collect Information

We use the information we collect about you in a variety of ways, including the following:

To Provide Our Services

We process certain Personal Information when you access or use our services, including to:

  • operate, maintain and improve the Site and Services;
  • enable you to access and use the Site;
  • send you notices, updates, security alerts and support and other messages;
  • provide and deliver the services and features you request, process and complete transactions, and send you related information, including transaction confirmations;
  • process your donations or requests for Services;
  • create and verify user accounts;
  • facilitate the functionality of our Site, including payment-related functionality; and
  • customize experiences and personalization when you are on our Site.

To Communicate with You

We process certain information to communicate with you in relation to your accounts, our services, our marketing, and your requests, including to:

  • communicate with you about your donations, our programs, events, contests, and sweepstakes;
  • respond to your Services inquiries and requests for information;
  • post your comments or statements on our Site;
  • send you personalized content;
  • communicate with you about our events, or other fundraising opportunities; and
  • implement your communications preferences, such as sharing information with our Partners so that they may email you about their initiatives

For Improvement of Our Site or Services

We want to ensure that our Site and Services are continually improving and expanding so that we meet and exceed your needs and expectations. To do so, we may process certain Personal Information to:

  • test, research, analyze, or develop products;
  • maintain, improve, and analyze our Site or Services; and
  • detect, prevent, or investigate suspicious activity or fraud.

For Profiling

We use Personal Information to create profiles that allow us to send communications about events or programs that may be of interest to you.

To Comply with Applicable Laws

We may be required to process certain Personal Information under certain laws and regulations, such as tax laws, as well as to:

  • maintain appropriate records for internal administrative purposes; and
  • comply with applicable legal and regulatory obligations, and respond to lawful governmental requests, as needed.

To Enforce our Terms, Agreements, or Policies

To maintain a safe, secure, and trusted environment for you when you use our Site and Services, we use your Personal Information to ensure our terms, policies, and agreements with you and any third parties are enforced.

With Your Consent

We process certain Personal Information to fulfill any other purposes at your direction or with your consent.

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6. When We Disclose Information

To the extent permitted by law, certain Personal Information about you may be disclosed in the following situations:

  • Partners. We may share your information with our Partners (described above) with whom we pair with on initiatives, co-host events and whose activities may be of interest to you.
  • Service providers. To provide information to our affiliates and nonaffiliated third parties who perform services or functions for us in conjunction with our services to you, but only if we have a contractual agreement with the other party which prohibits them from disclosing or using the information other than for the purposes for which it was disclosed. Examples of such disclosures include using a payment processor, web hosting provider or email marketing provider.
  • Marketing and advertising. We also may share your information, including your Personal Information, with our affiliates and other third parties, such as companies with whom we have marketing or other relationships, for direct marketing purposes. In addition, we may share the information we have collected about you, including Personal Information, as disclosed at the time you provide your information and as described in this Policy.
  • Legal process. To comply with a validly issued and enforceable subpoena or summons; as a part of any actual or threatened legal proceedings or alternative dispute resolution proceedings either initiated by or against us, provided we disclose only the information necessary to file, pursue, or defend against the lawsuit and take reasonable precautions to ensure that the information disclosed does not become a matter of public record.
  • Business transactions. In conjunction with a prospective purchase, sale, or merger of all or part of our practice, if we take appropriate precautions (for example, through a written confidentiality agreement) so the prospective purchaser or merger partner does not disclose information obtained in the course of the review.

Finally, we may aggregate, de-identify, and/or anonymize any information collected through the Site or Services such that such information is no longer linked to your Personal Information. We may use and share this aggregated and anonymized information (non-Personal Information) for any purpose, including without limitation, for research and marketing purposes, and may also share such data with our affiliates and third parties, including advertisers, promotional partners and others.

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7. Retention of Personal Information

TBM will retain your Personal Information only for as long as is necessary for the purposes set out in this Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your Personal Information to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

All information you provide to us is stored on our secure servers or those of our third-party data storage providers.

We utilize the following criteria to determine the length of time for which we retain Personal Information:

  • How long we have had a relationship with you or provided our Services to you;
  • The business purposes for which the information is used, and the length of time for which the information is required to achieve those purposes;
  • Whether we are required to retain the information, or the information is otherwise necessary, in order to: comply with legal obligations or contractual commitments; defend against potential legal claims; detect or prevent potential illegal activity or actions in violation of our policies and procedures; secure our systems and online environment; or protect health and safety;
  • The privacy impact on individuals of ongoing retention; and
  • The manner in which information is maintained and flows through our systems, and how best to manage the lifecycle of information in light of the volume and complexity of the systems in our infrastructure.

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8. Your Choices About the Information We Collect

Communications Preferences

We prefer to keep your Personal Information accurate and up to date. If you would like to change your contact information, please contact us using the information in the Contact Us section below. We will make good faith efforts to make requested changes in our then active databases as soon as reasonably practicable (but we may retain prior information as business records).

You can opt out of receiving marketing emails or text messages from us at any time. You will still receive transactional messages from us. To manage your email preferences with us, please click on the Unsubscribe link in any email you receive from us or contact us using the information in the Contact Us section below. Your choice will not affect our ability to share information in the other ways described in this Policy.

To opt out of text messages from us, text “STOP” to the originating message at any time. For more information on SMS and text messaging, please see our Terms.

Controlling Your Cookies

You can opt-out of cookies by enabling an opt-out preference signal on your browser or opting-out of cookies in our Sites’ cookie preference centers.

On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive a notification when you are receiving a new cookie and how to turn cookies off. Please see the links below to learn how to modify your web browser’s settings on the most popular browsers:

Note that if you turn cookies off, you may be unable to access certain parts or benefit from the full functionality of the Sites. To learn more about cookies and similar technologies or to opt-out of targeted advertising cookies, visit resources from the Digital Advertising Alliance (“DAA”) or the Network Advertising Initiative (“NAI”). We do not control these opt-out links or whether any organization chooses to participate in these opt-out programs.

Please note that even if you exercise the opt-out choices above, you may continue to receive advertisements, for example, ads based on the website you are viewing (e.g., contextually based ads), or ads that are not targeted at you and may be less relevant. Also, if your browser (like some Safari browsers) is configured to reject opt-out cookies when you opt out on the DAA or NAI websites, your opt-out may not be effective.

Do Not Track

Do Not Track (“DNT”) is a web browser setting that requests that a web application disable its tracking of an individual user. When you choose to turn on the DNT setting in your browser, your browser sends a special signal to websites, analytics companies, ad networks, plug in providers, and other web services you encounter while browsing to stop tracking your activity. Various third parties are developing or have developed signals or other mechanisms for the expression of consumer choice regarding the collection of information about an individual consumer’s online activities over time and across third-party websites or online services (e.g., browser do not track signals), but there is no universally agreed upon standard for what an organization should do when it detects a DNT signal. Currently, we do not monitor or take any action with respect to these signals or other mechanisms. You can learn more about Do Not Track here.

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9. Children’s Privacy

Our Site is not intended for use by children under the age of 18. We do not request, or knowingly collect, any Personal Information from children under the age of 18. If you are the parent or guardian of a child under 18 who you believe has provided her or his information to us, please contact us using the information in the Contact Us section below to request the deletion of that information.

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10. Visitors to the Site Outside of the United States

If you are visiting the Site from a location outside of the U.S., your connection will be through and to servers located in the U.S. All information you receive from the Site will be created on servers located in the U.S., and all information you provide will be maintained on web servers and systems located within the U.S. The data protection laws in the United States may differ from those of the country in which you are located, and your information may be subject to access requests from governments, courts, or law enforcement in the United States according to laws of the United States. By using the Site or providing us with any information, you consent to the transfer to, and processing, usage, sharing and storage of your information in the United States and in other countries, as set forth in this Policy.

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11. Links

For your convenience, the Site and this Policy may contain links to other websites. TBM is not responsible for the privacy practices, advertising, products, services, or the content of such other websites. None of the links on the Site should be deemed to imply that TBM endorses or has any affiliation with the links.

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12. Security

We incorporate commercially reasonable safeguards to help protect and secure your Personal Information. However, no data transmission over the Internet, mobile networks, wireless transmission, or electronic storage of information can be guaranteed 100% secure. As a result, we cannot guarantee or warrant the security of any information you transmit to or from the Site, and you provide us with your information at your own risk.

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13. Your California Privacy Rights

This section of the Policy applies solely to California residents. While we are a nonprofit organization that is not bound by the California Consumer Privacy Act of 2018 (“CCPA”) as amended by the California Privacy Rights Act (“CPRA”), we nonetheless adopt this section of the Notice with respect to California residents. Any terms defined in the CCPA or CPRA have the same meaning when used in this Section.

We offer California residents the following rights:

  • To access your Personal Information;
  • To delete the Personal Information you have provided to us, with certain exceptions;
  • To correct your Personal Information;
  • To opt out of the sale of Personal Information;
  • Not to be discriminated against, even if you exercise your privacy rights.

Request for Correction, or Deletion

California residents may have the right to request that we correct or delete your Personal Information. There may be certain exceptions to our obligation to correct or delete your information such as if you have an existing account or transaction with us or if we have a legitimate business reason to keep your information.

Do Not Sell My Personal Information

As a California resident, you may also have the right, at any time, to tell us not to sell Personal Information – this is called the “right to opt-out” of the sale of Personal Information. We do not sell Personal Information, but we recognize that some privacy laws define “Personal Information” in such a way that making available identifiers linked to you for a benefit may be considered a “sale.” You may opt out of cookies on our website, but otherwise, we do not sell your Personal Information to third parties.

Right Not to Be Discriminated Against

We will not discriminate against you for exercising any of your privacy rights.

Third Party Marketing (“Shine The Light Act”)

California Civil Code Section 1798.83 permits our users who are California residents to request and obtain from us a list of what Personal Information (if any) we disclosed to third parties for their own direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. We do not currently disclose Personal Information protected under this section to third parties for their own direct marketing purposes and we provide opt out options in this Policy as indicated.

Exercising Your California Privacy Rights

You or your authorized agent may make a request to correct, delete, or opt-out of the sale of your Personal Information by contacting us using the information in the Contact Us section below.

If you use an authorized agent to submit your request, we may require proof of the written authorization you have given. We also may require you to confirm your identity and your residency to obtain the information, and you are only entitled to make this request twice in a 12-month period. For emails, please include “California Privacy Rights” as the subject line. You must include your full name, email address, and attest to the fact that you are a California resident. We will acknowledge your request within 10 days and respond to your request within 45 days or let you know if we need additional time. If you make this request by telephone, we may also ask you to provide the request in writing so that we may verify your identity. If we are unable to honor your request for any reason, we will notify you of the reason within the request time period.

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14. Your Privacy Rights under Other US State Laws

If you live in certain other U.S. states, such as Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, Nevada, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have rights under applicable privacy laws (once those laws have become effective). In many of these states, nonprofits like TBM are exempt from these state privacy laws. But in Colorado, Delaware, Maryland, Minnesota, Montana, Nevada, New Jersey, Oregon and Vermont, you may have the following rights with respect to your Personal Information:

  • To confirm whether or not a controller is processing your personal data and to access such personal data;
  • To know the categories of Personal Information we collect about you, the purposes for the collection, how long we retain your Personal Information, and whether that information is sold or shared or disclosed and to whom;
  • To correct inaccuracies in your personal data;
  • To delete your personal data;
  • To obtain a copy of your personal data that you previously provided to us in a portable, and if technically feasible, readily usable format, if processing is carried out by automated means;
  • To opt out of the processing of your personal data for purposes of (i) targeted advertising, (ii) the sale of personal data, or (iii) profiling in furtherance of decisions that produce legal or similarly significant effects concerning the consumer.

Much of this information is provided above in our Privacy Policy. But you may also make a request to confirm, access, correct, delete, obtain a copy, or opt-out of the processing of your personal data for targeting advertising, sale, or profiling by contacting us using the information in the Contact Us section below. Please include your state of residence.

We may require you to confirm your identity and your residency in order to obtain the information, and you are only entitled to make this request up to twice annually. For emails, please include “Privacy Rights” as the subject line. You must include your full name, email address, and attest to the state in which you are a resident.

We will process your request within 45 days or let you know if we need additional time or cannot process your request. If you make this request by telephone, we may also ask you to provide the request in writing so that we may verify your identity. If we are unable to honor your request for any reason, we will notify you of the reason within the request time period.

Right to Opt Out

You may have the right to opt out of the processing of your personal data for purposes of (i) targeted advertising, (ii) the sale of personal data, or (iii) profiling in furtherance of decisions that produce legal or similarly significant effects concerning the consumer. To exercise your right, please adjust your cookie settings or contact us using the information below.

Opt-Out Preference Signals

Some browsers and browser extensions support opt-out preference signals such as the Global Privacy Control (“GPC”) that can send a signal to the websites you visit indicating your choice to opt-out from certain types of data processing, including data sales. GPC is a web browser-level setting, maintained by either a browser or a browser extension, that a user or privacy-focused technology can set. In certain regions, when we detect such a signal, we will make reasonable efforts to respect your choices as required by applicable law.

Appeals of Our Decisions

In the following states, you may appeal to us if we refuse to take action on your exercise of certain choices described above: Colorado, Delaware, Maryland, Minnesota, Montana, New Jersey, Oregon and Vermont. In order to appeal such a refusal, please contact us using the information in the Contact Us section below with the subject line “Appeal of Refusal to Take Action on Privacy Request” and provide the relevant information in the email, including your state of residence.

If we decline to take action on any request you make, we will provide you with the information required by the applicable law where you live. This may include an explanation of why we declined your request, information on how to appeal our decision, and/or how to make a complaint to your state Attorney General.

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15. Your Rights Under the General Data Protection Regulation

This section of the Policy applies if you are a data subject who resides or is located in the European Economic Area (“EEA”). We adopt this section to comply with European privacy laws, including the General Data Protection Regulation (“GDPR”). Any terms defined in the GDPR have the same meaning when used in this section.

Under applicable law, we are considered the “data controller” of the Personal Information we handle under this Policy. In other words, we are responsible for deciding how to collect, use and disclose this information, subject to applicable law.

We want to ensure that the Personal Information we possess is always accurate and therefore we encourage you to update your information in your own account or by contacting us at [email protected] in case any changes have occurred. We have listed below the rights that you may be able to exercise in respect of the processing of your Personal Information, subject to applicable law. We take reasonable steps to ensure that the Personal Information that we process is limited to the Personal Information that is required in connection with the purposes set out in this Policy.

If you are a resident of or located within the EEA, you have certain data protection rights. These rights include:

  • The right to access, update or delete the information we have collected from you.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Information.
  • The right of restriction. You have the right to request that we restrict the processing of your Personal Information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where we relied on your consent to process your Personal Information.

Legal Basis for Processing Personal Information

We rely on the following legal bases for processing your Personal Information:

  • Contract: To conclude or perform a contract with you; for example:
    • To process and manage donations, and to provide other Services;
    • To manage our records;
    • To handle your inquiries and requests;
    • When you apply for employment through our Site, processing of your contact details and data about your employment history and education (as needed to evaluate your job application, to conduct job interviews, and as is otherwise needed for recruitment) is necessary to respond to your request to process your application for employment. If you do not provide this data, we will not be able to process the application that you send through our Site.
  • Legitimate Interests: When we process your Personal Information for our legitimate interests, we make sure to consider and balance any potential impact on you and your rights under data protection laws. Our legitimate business interests do not automatically override your interests – we will not use your Personal Information for activities where our interests are overridden by the impact on you unless we have your consent or those activities are otherwise required or permitted to by law. You have the right to object to processing that is based on our legitimate interests, as further described below. Examples of legitimate interests include:
    • To respond to your customer service inquiries and requests for information;
    • To maintain, improve, and analyze our Site and Services we offer;
    • To conduct marketing activities;
    • To detect, prevent, or investigate security breaches or fraud; and
    • To facilitate the functionality of our Site;
  • Legal Compliance: To comply with our legal obligations; for example:
    • To maintain appropriate records for internal administrative purposes and as required by applicable law, and
  • Consent: We will send you information by email on our Services or other promotions only with your consent or if you otherwise opt-in to receiving those communications. If you do not provide us with your consent to the processing of your Personal Information for this purpose, we will not send you this information. You have the right to withdraw your consent at any time as described below.

How to Exercise Your Rights Under the GDPR

If applicable, you may exercise any of your rights under the GDPR by submitting a verifiable data subject request to us by using the contact details below. You may make a request related to your Personal Information or on behalf of someone for which you have authorization. You must include your full name, email address, and attest to the fact that you are a citizen or resident of the EEA by including your country of citizenship or residence in your request. We may require you to confirm your identity and/or legal standing for the request as well as your residency in the EEA to obtain the information. We will respond to your request within 30 days or let you know if we need additional time.

Please note that we will ask you to verify your identity before responding to such requests, and we may deny your request if we are unable to verify your identity or authority to make the request.

Should you wish to raise a concern about our use of your data (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority; however, we hope that we can assist with any queries or concerns you may have about our use of your Personal Information first by contacting us as follows or by using the information in the Contact Us section below:
Email: [email protected]

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16. Your Rights Under the UK GDPR

If you are based in the United Kingdom, the following provisions also apply:

If we share your personal data within TBM or with third parties located outside the United Kingdom, we take steps to ensure that appropriate safeguards are in place to guarantee the continued protection of your personal data, such as by entering into the UK International Data Transfer Agreement or the International Data Transfer Addendum to the European Commission’s Standard Contractual Clauses, adopted by the UK Government under section 119A of the Data Protection Act 2018.

You have the same data subject rights as those for the EU listed above, except that references to the "GDPR" should be read as references to the "UK GDPR" and complaints should be filed with the UK supervisory authority, the Information Commissioner’s Office.

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17. Your Canada Privacy Rights

Canadian laws provide specific privacy rights to our Canadian customers. If you are a resident of Canada, this section applies in addition to all other applicable rights and information contained in this Policy.

Where applicable, We follow applicable Canadian federal and provincial privacy laws (“Canadian Privacy Law”), including:

  • The Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Alberta’s Personal Information Protection Act (Alberta PIPA)
  • British Columbia’s Personal Information Protection Act (BC PIPA)
  • Québec's Act respecting the protection of Personal Information in the private sector (Québec Act).

Consent

In most cases, we rely on implied consent to collect, use, or disclose your Personal Information. In some circumstances, including those involving sensitive Personal Information, we obtain express consent. Where you have provided your consent to the collection, use, and transfer of your Personal Information (whether orally, in writing, or electronically), you may have the legal right to withdraw your consent under certain circumstances. In addition to the methods described above with respect to your privacy choices, you may withdraw your consent by submitting a request using the information in the “Contacting Us” section below. Please note that if you withdraw your consent, We may not be able to provide you with a particular product or service. We will explain the impact to you at the time of your request to help you with your decision.

Use of Your Personal Information

We will not collect, use, or disclose Personal Information except for the identified purposes identified above (See Disclosure of Your Information), unless we have received additional consent or the processing is authorized without consent. Where we engage service providers who utilize the Personal Information we provide to them, those relationships are governed by a written agreement regarding the confidentiality of your information.

Canadian Access and Challenge Rights

Canadian Privacy Law provides the right to receive information about the existence, use, and disclosure of your Personal Information and be provided access to that information. You may also challenge the accuracy and completeness of your Personal Information and have it amended as appropriate. Depending on the nature of the challenged information, amendment may involve correction, deletion, or addition of information.

Exercising Your Canadian Privacy Rights

To submit a request for access to information not contained within your account, or to challenge the accuracy or completeness of your Personal Information, you may also submit a written request using the information in the “Contacting Us” section below. When submitting a request, We also may require you to confirm your identity and your residency to obtain the information. For emails, please include “Canadian Privacy Rights” as the subject line. You must include your full name, email address, and attest to the fact that you are a Canadian resident, and provide your province of residence. We will begin processing your request once you have completed the verification process and will respond within the timeframe required by law.

If We cannot substantively respond to your request in a timely manner, We will notify you and state the reason for the delay. Under certain circumstances, We may not be able to fulfill your request, such as when doing so would interfere with Our regulatory or legal obligations, where We cannot verify your identity, or if your request involves disproportionate cost or effort. However, We will respond to your request within a reasonable time, as required by law, and provide an explanation.

Additional information about how to exercise your rights under Canadian Privacy Law can be found here:

Office of the Privacy Commissioner of Canada
Website
Phone: 1-800-282-1376

Office of the Information and Privacy Commissioner of Alberta
Website
Phone: 1-888-878-4044
Edmonton office: (780) 422-6860
Calgary office: (403) 297-2728

Office of the Information and Privacy Commissioner of British Columbia
Website
Vancouver: (604) 660-2421
Elsewhere in BC: (800) 663-7867

Commission d'acces a' l' information du Quebec
Website
Phone: 1-888-528-7741

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18. Changes to This Privacy Policy

We may change this Privacy Policy at any time. We will post all changes to this Policy on this page and will indicate at the top of the page the modified policy’s effective date. We therefore encourage you to refer to this page on an ongoing basis so that you are aware of our current privacy policy. If required by the applicable law, we will notify you of the changes.

By continuing to use the Site or Services or providing us with information following such a replacement Policy being uploaded, you agree that you will be bound by the Privacy Policy as changed.

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19. Contact Us

If you have any questions or suggestions regarding this Policy, please contact us as follows:

The Bowery Mission
90 Lafayette Street, 6th Floor
New York, NY 10013

Email: [email protected]

Phone: 1-800-BOWERY-1

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